This Cutter Benchmarking survey is designed to benchmark how your organization manages its vendors, from negotiating and terminating contracts to overseeing KPIs and SLAs to using advanced processes and technology. We’ll compare your responses to our Capability Model and share the results with you.
The survey will cover the following categories:
Organization and Governance
Your firm’s framework for vendor management, roles and responsibilities, and approach to governing vendor management practices
Vendor Selection and Termination
Your firm’s administration of pre-screening and formally vetting vendors, contract negotiation, as well as transition planning for onboarding and decommissioning vendors
Ongoing Management
Your firm's assessment and monitoring of vendors in accordance with risk, compliance, performance, and financial concerns; this also includes your firm's administrative tasks related to contact, invoice, and user management
Processes and Technology
The specific tools and technology used to track and report on vendors and service providers
Request access to the survey now by completing the form at the bottom of this page.
Upon completion of the survey, all participants will receive a flash report that compares your firm’s practices for managing vendors and service providers to Cutter’s capability model.
There is no charge to complete the survey and receive your flash report.
Cutter members that complete the survey will also receive a detailed and personalized report on how your firm compares to other firms in each of the capability areas.
Non-members will have the option to purchase the full report. Want to learn more about becoming a Cutter research member? Contact us at connect@cutterassociates.com.
Please contact Dasha Weidus at dweidus@cutterassociates.com.